This page includes resources used by practitioners to support families and communities. It currently focuses on advice contributed by organisations to assist people in their practice, however we are actively seeking examples of resources used directly with families and communities.
If you have materials you are able to share, please let us know uising the form on the ExChange: Family and Community homepage or via email at
The Welsh government has created a guide and a short film on how to spot the signs of controlling behaviour in young people's relationships. This is an invaluable resource for parents, guardians or anyone close to a young person.
Click here to read the guidance and download further resources
Watch the short film below:
An ideal tool for District nurses, Health visitors, Social workers, Youth workers, Police officers, Community connectors, Social prescribers, and any other community based staff.
A collaboration between Welsh Government, Local Government, Third Sector Support Wales and the NHS in Wales is bringing information together from Dewis Cymru, Infoengine and the NHS Direct Wales resource directories to create a single, offline App for frontline professionals across Wales.
The new App – ‘Health and Well-being Wales’ is available to registered users with ‘whitelisted’ e-mail addresses and provides access to service details and contact information for over 10,500 local and national organisations, community groups and services.
No internet connection is required for day-to-day use. Once downloaded, the App prompts the user to update information periodically to ensure the information remains up to date
Users can ‘localise’ information for their area by only downloading information for their local area.
A powerful search facility means users can search for resources by keyword, category, local authority and/or local area, and ‘share’ the resulting information via the usual mobile applications including e-mail, text message, Facebook, Messenger etc.
Users can also ‘show’ or ‘hide’ over 900 national resources that are included by default in the App. The App is fully bilingual and compatible with both Android and iOS.
To find and download the App, go to the App store or Google Play and search for ‘Health and Well-being Wales’. Please use your work email address to register.
You can also access the shared directory by visiting www.dewis.wales.
At the heart of the plan is a simple behaviour change - getting parents to talk to their children from a very early age. It’s an opportunity to make a really positive difference, supporting children at an early stage in their lives, which will help them fulfil their potential.
The ideas and activities are easy to build into a daily routine. They’re quick and inspiring, but they’re also based on expert advice and evidence, and are proven to help a child’s development. Click on the link below to find out more:
Tiny Happy People is a language and literacy initiative with an aim to halve the language gap among children aged under five across the UK.
Launched at the start of National Safeguarding Week, the Wales Safeguarding Procedures will standardise safeguarding practice across Wales and between agencies and sectors. The project team was chaired by the ADSS Cymru Safeguarding Lead, along with representation from each of the Regional Safeguarding Boards.
The procedures will set out for anyone working with children or adults what to do if they suspect an individual is experiencing, or at risk of, abuse, neglect or other kinds of harm.
Uniquely there will be no printed copies of the procedures. Instead they will be available to everyone online, either via the dedicated Wales Safeguarding Procedures website or a mobile app.
Deputy Minister for Health and Social Services, Julie Morgan, said: “Today marks a milestone for safeguarding partners and for those they support across Wales. The launch of these procedures is a big step forward and reaffirms our commitment to promoting the right for both children and adults at risk in Wales to be safe.
Social Care Wales
Information and guidance on qualifications for working in early years and childcare with children below the age of eight years.
Qualifications Wales is leading the development of a new suite of qualifications for health and social care and childcare.
An update on the qualification start dates has been released by Qualification Wales.
A consortium made up of City and Guilds and WJEC has been appointed as the sole providers of these qualifications in Wales. Please visit the consortium’s health and care website for the latest updates.
This framework sets out the required qualifications for different roles in different service settings, along with qualifications accepted from other parts of the UK.
This framework has replaced the List of Required Qualifications for Early Years and Childcare in Wales. There will be an online version of this framework available to use in March.
Our list should be used alongside the qualification list produced by Skills Active, the Sector Skills Council for play workers and referring to standards and regulations stipulated by Care Inspectorate Wales (CIW).
A resource that sets out the minimum expected principles and approaches to the assessment of the diploma qualifications
The following is the Cardiff Flying Start eligibility criteria;
a. Families with 0-3’s temporary housed in a designated Homeless Hostel or Refuge, which is outside of the Cardiff current FS catchments and LSOA’s. These families are offered the full Flying Start entitlement for the time they are resident in the Hostel/Refuge
b. Families in (a) above who are subsequently re-housed will continue to receive their parenting; childcare or Early Language Development entitlement if they have already started to receive a service, and will continue to have a Flying Start health visitor until transfer to generic;
c. Any family that transfers out of a Flying Start catchment/LSOA during receipt of specific Parenting; Childcare or Early Language Development intervention will continue to benefit until the end of the term in which they move out, and retain their Flying Start health visitor until transferred to generic;
d. Families who move out of a Flying Start area or those resident out of area, who are assessed as ‘low resilience/high need’ using the Health Visiting ‘Family Resilience Assessment Tool’ (FRAIT). These families will be considered on a case by case basis by a panel for any or all Flying Start core services, alongside opportunities to benefit from Team Around the Family; Families First; and IFST services. The criterion considers any Adverse Childhood Experiences (ACEs), and the evident negative impact on the child’s health, development and wellbeing, as well as family functioning.
e. Vulnerable mothers with 0-3s in Ty Hafan Supported Housing for Lone parents; and consideration of referrals from Ty Enfys Mother and baby Supported Project will be offered the full Flying Start entitlement, as far as it is practicable.
f. Gypsy Traveller families with 0-3’s resident in Rover Way, Cardiff, will be offered the full Flying Start entitlement as far as it is practicable.
Families First Cost Savings Toolkit
This report provides findings from a research review undertaken on behalf of the 22 local authorities in Wales to identify the key components and support material to underpin the development of a common cost savings calculator that can be deployed nationally throughout Wales, but which can be used according to local authority specific contexts and requirements. This followed the identification of the requirement for this tool contained in Section 9 of the Families First guidance issued by Welsh Government in April 2017.
This report summarises the requirements for the work, identifies the data sources we have utilised to undertake the research review, and provides detail of the tool and the common language to be used to describe its measurement of the outcomes of the Families First programme in Wales.
This handbook seeks to provide brief overview of how the Families First Cost Savings toolkit works so that Families First staff can enter case numbers to identify the estimated costs saved by the support they have provided to individuals and families.
This resource is based on Children looked after friendly schools, which was commissioned jointly by Merthyr Tydfil and Rhondda Cynon Taf local authorities utilising PDG LAC funding. The content was developed by Andrea Higgins, Academic Director and Programme Coordinator in Cardiff University’s School of Psychology, working closely with Hannah Bevan and Jess Jones, LAC Education Coordinators from Rhondda Cynon Taf and Merthyr Tydfil. The resource is to assist all professionals who support the education of the children and young people who are looked after. For consistency with the Children looked after friendly schools document, “Children looked after” or “CLA” will be used to reference looked after children throughout the resource.
The content of this resource was greatly supported by the people who have been most significant in developing our understanding around improving the lives of children who are looked after. Their knowledge and experience has been hugely influential. It is much of their thinking and teaching that has underpinned what has been presented in this resource. Specifically, these are: Louise Bombèr, Kim Golding, Heather Geddes, Dan Hughes and Marie Delaney.
This resource provides the information and advice needed by schools (and all settings within the educational system) that will help them to become more CLA Friendly. Schools that are most effectively able to meet the needs of looked after children are those with staff who have knowledge and understanding of the barriers and challenges they face and where the systems are structured to actively promote the best possible outcomes for this most vulnerable group.
The NSPCC has launched its new Look, Say, Sing, Play campaign. The campaign encourages positive interactions between parents and their babies to help with social, emotional and cognitive development. As part of the campaign the NSPCC has produced a leaflet and a series of posters for professionals working with children and families
Social Care Wales
Do you enjoy seeing people get the most out of each day and achieve what they want in life? This is what a career in care is all about!
It might mean working with: babies and young children; children and young people; adults when they need extra help; in fact people of any age – supporting them to turn their dreams into reality!
Try this interactive video challenge ‘A Question of Care: a Career for YOU’ to see what a career in care is like. At the end you`ll receive a detailed personal profile that tells you if you’ve got what it takes to join Social Care Wales.
Speech, Language and Communication (SLC) in the early years: universal and targeted provision
This presentation gives an overview of the work taking place across Wales, within Flying Start and Families First, as well as more widely, to address the needs of children at risk of, or presenting with, early language delay. Around 50% of children in the most deprived areas of Wales are starting school with SLC needs which can then impact widely, not just on their educational outcomes but also their behaviour, mental health, and employment prospects.
This presentation considers what we can do to address some of these issues early, how Speech and Language Therapists collaborate as a profession, and with families and other professionals, and how we measure the impact of this work. We are very keen to link with other agencies to discuss and disseminate our work, and welcome questions.
SLC in the Early Years; Universal and Targeted Provision
Flying Start and Families First
New films and guides have been created for families to start conversations about important online safety issues: The issues covered and available now are: Screen time, Pornography and Online bullying. More family films and guides are coming soon.
Are you struggling to know where to start with keeping your child safe online?
Then the “Start the conversation” series of resources may be helpful.
The series of 6 films and short guides are designed to help you understand some of the online risks your child might be facing. Written by experts, the films and guides will help you understand what the risks are, suggest ways you can support your child and help you to begin the conversation with your child about online behaviours.
Access these resources today on the Online safety zone on Hwb:
Coming this year:
Radicalisation and extremism.