Talking and listening to children was the first research project to directly observe close up what happens when social workers meet and communicate with children. This webinar highlights how each child must be understood as a unique individual and explains the Child-Case-Context model, which was developed out of the research.

The webinar also introduces Kitbag, a resource for social workers, designed to promote children’s emotional literacy.  Kitbag has been introduced in several local authorities with great success, helping social workers to communicate more effectively with children. The webinar finishes with reflective questions for social workers, including the context of virtual working in the Covid-19 crisis.