Please note: This event is being hosted externally and not through Exchange Wales. Family & Community external events listings are posted to inform the wider community about external events including workshops, opportunities for families, children and young people, and helpful resources.

21 March 2023
10am to 1pm
Online via Zoom
Free event

Are you a paid worker or volunteer in Wales? Do you come into contact with people that might benefit from being guided to local advice and support around benefits and money matters? 

Would you like to feel more confident in opening conversations and better understanding the sorts of issues people may have? Then this is the session for you . This is a basic level course. More experienced people may want to look at the intermediate level sessions.

It’s a free online session which will give you the knowledge and awareness to show people where they can get the help they might need, and that they’re entitled to. It covers basic information about the benefit system and other help that’s available. It will show you how you can help people to overcome the barriers that might stop them taking up their entitlements. It will give you the links to other agencies that can help people to claim and get the help that they need.

You will get a free information pack, which is a quick guide to the help that’s available in Wales – who can get what, and where from.

If you want to get more knowledge about the benefits system, you can also get 12 months’ free access to a number of online eLearning courses about benefits from Ferret Information Systems.

The Dangos programme is funded by the Welsh Government and it delivers training to organisations which work with vulnerable people so the frontline workers are better equipped to help them access the financial support that they are entitled to.

Sessions are also available in Welsh and in British Sign Language. In-house courses can also be provided for teams of staff. Email for more information.

ExChange Wales is not responsible for external links or resources.