Doing Adult Safeguarding with Service Users and Carers

Presented by: Dr Jeremy Dixon, University of Bath

Doing Adult Safeguarding with Service Users and Carers

Dr Jeremy Dixon, University of Bath

Time: 12 – 1pm

Date: 19/02/23

Location: ZOOM, Online

This presentation describes social workers’ accounts of doing adult safeguarding work with service users, family carers and paid carers. It highlights social workers’ understanding and use of risk assessment tools and shows how these were used to document who should take responsibility for measuring and monitoring risks. Social workers indicated the need to ensure service users’ immediate safety when doing adult safeguarding work. They also highlighted difficulties with engaging service users in safeguarding work and conducting this work in the time available.

Key aspects of working with service users are highlighted including explaining adult safeguarding, enabling risk taking, assessing what is important to the person and educating the person about abuse and neglect. Approaches to family carers are described, with social workers emphasising supportive or assertive approaches. Finally, the presentation focusses on how social workers engaged with paid carers in the community or care homes, showing that safeguarding approaches were predominantly enforced through compliance with paperwork.